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Cookie policy

How we use cookies and similar technologies

Cookies are small text files which are stored on your browser or your computer’s hard drive when you visit a website. Our website uses cookies to distinguish you from other users and to improve your user experience. This also helps us to improve our website and to assess whether our online adverts reflect the interests of our website users by analysing user behaviour.

All cookies have expiration dates that determine how long they stay in your browser. There are 2 types of cookies that may be used during your visit to our website:

  • Session Cookies: These are temporary cookies that expire as soon as you close your internet browser; and
  • Persistent Cookies: These cookies have an expiration date and so stay in your browser until they expire or until you manually delete them.

Further information about the types of cookies used on our website and the reasons why is provided below:

Essential cookies These cookies are necessary for the use of the features and services on our website. If you block these cookies, we cannot guarantee access to the services provided through our website or be sure how the website will perform during your visit.
Functional cookies These cookies allow our website to remember choices you make, such as your log in details or language preferences, and any customisations you make to pages on our website during your visit.
Performance & Analytics cookies These cookies help us understand how people use our website. They collect information such as which pages on our website visitors go to most often, which features they use, and which websites people have visited before they visit ours. We use this information to improve our website and provide a better user experience.
Advertising/ Targeting cookies These are cookies that we use to remember which pages you’ve viewed (including which adverts you’ve been shown) on our website, and to show you adverts that we think might be of interest to you based on your browsing history on our website. We also use these cookies to limit the number of times you’re shown a particular advert, and to follow up with you if you partially complete an order for products or registration on our website.

Which cookies does this website use?

The table below sets out the cookies this website uses and why:

Cookie Name First/ Third party Type of Cookie Purpose Duration
_ga_########## Third party Performance & Analytics This Cookie is dropped by Google Analytics, which we use to monitor our website’s performance and visitor numbers across all our pages. It does not and cannot personally identify you. 2 years
_ga Third party Performance & Analytics This Cookie is dropped by Google Analytics, which we use to monitor our website’s performance and visitor numbers across all our pages. It does not and cannot personally identify you. 2 years

Changing your cookie settings

When you arrive on our site, you will be asked to confirm whether you accept or reject our use of cookies. You will also be given the option to adjust your “Cookies Settings” wherever you want to allow certain types of cookies but not others. Unless you have adjusted your browser settings prior to visiting our website, our system will set cookies as soon as you agree to their use.

Most web browsers will also provide an option to adjust your cookie settings (including disabling certain types of cookies or blocking cookies entirely) by updating your browser settings. Persistent cookies can also be deleted using your web browser settings.

Please note, if you use your browser settings to block all cookies (including essential cookies), or decline to agree to our use of cookies, you may not be able to access all or parts of our website.

How you can contact us

If you have any questions about this cookie notice or how we process your personal data, please contact us by sending an email to: customerservices@torbaypharma.com or by writing to: Data Processing, Torbay Pharmaceuticals Limited, Wilkins Drive, Paignton, Devon, TQ4 7FG.