Everyone on the Torbay Pharma team is committed to providing you with the highest level of customer care. Our dedicated Customer Services team, consisting of Julia, Pam, and Gillian, is here to assist with all your product orders and enquiries.
How to place an order
To order products from our extensive product list, you’ll need to have an account with us. If you don’t have one yet, simply email the customer services team to request a customer account application form.
Once your account is approved and set up, placing an order is easy. Just send your product order to the same email address, and our team will take care of the rest.
Email: customerservices@torbaypharma.com
Order enquiries
If you have any questions about your order, such as checking product availability, tracking your delivery, or any medical information inquiries, please don’t hesitate to reach out. Contact our team, and we’ll get back to you promptly.
Email: customerservices@torbaypharma.com | medinfo@torbaypharma.com
Quality issues and care
Your satisfaction is our priority. If you have concerns about product quality, or need to report a product complaint or recall, please contact us directly. We take every complaint seriously and will work swiftly to resolve any issues.
Email: complaints@torbaypharma.com.