Celebrating success: Rebecca Smith approved as Responsible Person by MHRA
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Pharmacovigilance
At Torbay Pharma, ensuring the safety of our products is a top priority. We are committed to rigorous safety monitoring and evaluation to uphold the highest standards of product safety. If you would like to report an adverse event (side effect) with a Torbay product, please do so using the following email including as much information as possible including your contact email address and phone number.
Email: pv@torbaypharma.com or submit online form
Tel: +44(0) 1803 664707
For additional information on adverse event reporting, visit MHRA Yellow Card Scheme.
For safety queries outside of our normal office hours, please use the out of hours telephone number: +44 (0) 7824 889143
Download our latest product list.
Reporting product quality issues
We encourage healthcare professionals and patients to report any safety or quality concerns related to Torbay Pharma products. This includes potential adverse events, product complaints, and unexpected therapeutic effects.
If you would like to report a product quality complaint with a Torbay product, please refer to the Quality Page of the website or you can do so using the following email:
Email: complaints@torbaypharma.com
Medical information
For medical queries or feedback about our products, please reach out to us at:
Email: medinfo@torbaypharma.com
Out-of-Hours Emergency Advice: +44 (0) 7824 889143
Your input is vital to our mission of maintaining the highest safety standards. Thank you for helping us ensure patient safety.
Customer support
All the information and personal data you share with us via email or telephone call will be protected and kept confidential in line with our company policy and local regulations. The information you provide will be used for the purpose of drug safety surveillance (and to enable us to deal with your enquiry appropriately) and it may be shared with health authorities including the UK Medicines and Healthcare products Regulatory Agency or European Medicines Agency. You have a right of access, cancellation, opposition and revoke your consent to use, transfer and process of your personal data, which we hold about you, by contacting our Data Protection Officer at Dataprotection@torbaypharma.com
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